Patients are officially consumers with a choice. Patient referrals, communication, and satisfaction now hinges on all the little touches, from text messages to online reviews. Insights from consumer research will show how modern consumer preferences are shaping the end-to-end patient experience in healthcare.
Who should attend? This course is for physicians and any other medical professionals
Disclosures: the faculty, planners and content contributors of this CME activity have nothing to disclose. Faculty disclosure will again be disclosed at the beginning of the course. Tommy Smith Karen Baird Kathleen Caillouette
Start Date:11/10/2020 Expires: 11/10/2023
Commercial Support: No commercial support was used in creating this educational activity.
Refund policy: Registration is not refundable. If you are unable to participate in an activity for which you are registered, you may have a substitute participate in your place.
CREDIT INFORMATION: 1 AMA PRA Category 1 Credit(s)™ (Enduring) The Tennessee Medical Association is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. The Tennessee Medical Association designates this enduring material for a maximum of 0.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
1 AMA PRA Category 1 Credits™ (Enduring) This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education through the Tennessee Medical Association. Tennessee Medical Association is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. Tennessee Medical Association designates this enduring material for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should only claim credit commensurate with the extent of their participation in the activity.
1 AAPC This program has the prior approval of AAPC for 1 continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.